Privacy Policy
This policy explains how Total collects and uses personal information in accordance with the Privacy Act 2020.
What we collect
- Account details — name, email, phone, delivery addresses
- Order history and payment status (card details are processed by Shopify and never stored by us)
- Trade application details, including your NZBN and business information
- Newsletter subscription preferences
How we use it
- Fulfilling and delivering your orders
- Managing your account and trade pricing
- Sending updates and offers, if you’ve opted in (unsubscribe anytime)
- Meeting record-keeping obligations for restricted products
Where it lives
Your data is stored securely with Shopify, our ecommerce platform. We don’t sell personal information to third parties. We share it only with delivery carriers and payment processors, as needed to complete your order.
Your rights
You can request access to or correction of your personal information at any time by emailing office@totalpestcontrol.co.nz. You can also ask us to delete your account and associated data.